Upon receipt of your order, you will receive an e-mail from us with instructions to complete your download. The receipt by you of the e-mail will constitute delivery by us to you of the item(s) you purchased. In case you are unable to download the item(s) you purchase or you do not receive an e-mail from us with instructions to complete your download, you must contact us within 30 days from the date of your order. If you do not contact us within 30 days from the date of your order, the item(s) you purchased will be considered received, downloaded and delivered to you.